Q: What does the web site migration service involve? Will my site be secure?
A: If your present hosting provider can no longer match the demands of your site, or when you undergo continuous network downtime, or if you are forced to wait for hours for the customer service team to respond back to you, it might be a good idea to switch your web hosting provider, i.e. to move all the files for your web sites together with your databases from your present provider to your new provider. At HostExcel, we realize that this can often be hard & time–consuming. That’s the reason why we will perform all that for you for free!Our capable technical team members will transfer your website content from your present hosting provider to us. Our techs have plenty of experience with web site migration and can take care of everything – from a conventional WordPress–powered blog or Joomla™–driven web site, to a highly elaborate, custom–built web app.
Q: Web site migration seems like a lot of work. How much time does it take?
A: While we cannot give you a precise time interval, because there are plenty of variables, including the physical size of the files and databases, the location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll try our very best to move your site within 48 hours, and in certain cases – within 24 hours (if the content is not large).
Q: What details will I be asked to give to your Website Migration Department?
A: We will need the login information for your current hosting provider’s Control Panel as well as the website’s name (domain name).
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: Will there be any outage for my site?
A: No. Your website will continue to be online during the migration. Once everything is done on our end, we will inform you so that you can examine it and check for any problems. If everything’s OK, all you will need to do is modify your domain’s DNS records.
Q: Will my present web hosting provider discover that I am leaving them?
A: No. We’ll never contact your hosting provider about anything at all. They will not be aware of the web site transfer either.
Q: Which hosting providers can you transfer content from?
A: Yes. We support all conventional Linux–based hosting platforms. We don’t support Windows–based web hosting platforms, as we don’t offer Windows hosting solutions ourselves.In addition, we do not support proprietary site building and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.