Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Response Guarantee

  • Our technical assistance crew is on duty round the clock to take care of all of your current help demands. Every ticket you send to us is going to be taken care of within up to 1 hour. If your case demands help from one of our administrators, we will address the ticket to the technician on shift and will let you know that the case is under control.

  • Top quality support service

  • Qualified Tech Help Service

  • We’ll be working for you 24/7 to give you assistance and tech support and also to help you with any issue that you may come across while you are managing your virtual server. We’re able to support all pre–installed software, including your OS, server administration panel (with regards to the VPS type) and the Control Panel designed 100% by our developers.

  • Intuitive help center

  • An Informative Help Zone

  • A descriptive and frequently updated article base is incorporated into our in–house built Control Panel. It offers quick tips about how to execute all of the standard website maintenance duties. The Help section provides extensive how to tutorials and step by step video lessons. You can gain access to the Help section by pressing the Help or Video buttons in the top right corner of each Control Panel section.