Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You’ll find almost all the answers to your questions in the intuitive Help Center section included in our Control Panel. It boasts an ever–enlarging database with frequently asked questions and detailed instructional articles written by our expert tech support staff.

  • Top quality support service
  • Instructional Video Clips

  • For those who want to learn how to remedy a typically experienced problem by watching an educational video, we’ve added a collection of video tutorials to our Control Panel. All the training videos are short and easy to comprehend. They offer you visual demonstrations of various web site administration operations.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 technical support service and a 60–minute support ticket response guarantee. Our qualified tech support engineers will be available 24x7x365 to respond to your inquiries and to settle any problem that you may possibly chance upon. Simply open a support ticket from the Help section and we will respond instantaneously.