Context HelpIf you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A pop-up window will open. It includes in-depth information about all the operations that you can perform on that particular page. Each pop-up menu shows up on the same page so that you can swiftly return to your work.
Video TutorialsWe have an extensive array of video tutorials clarifying how to work with our Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly get to know our Control Panel by merely watching our step-by-step educational video clips.
F.A.Q.If you can't find the answer you need, take a peek at our comprehensive Frequently Asked Questions database, which covers questions asked by actual persons and provides practical solutions. We periodically "revamp" our Frequently Asked Questions section with new entries in order to encompass all the new additions and innovations associated with our platform.
Ticketing SystemIf you still can't find the solution you need in the FAQ section either, you can touch base with our great team of tech support engineers available 24x7x365 and eager to assist you with any issue. Each support ticket you open will be answered within 1 hour (the average ticket response time being just 20 mins), so you will never have to wait a long time to get your question answered.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 111709
Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com