When you acquire your own web server, you will have more freedom in regards to what you are able to install and run when compared to a shared Internet hosting account. With a shared service, you have access simply to your own account, therefore you aren't able to install server-side software. Even though this is not a concern for the majority of script-driven programs, there are some which have certain requirements and need certain software to be present on the server either for some additional functionality or for them to work at all. In the event that you have practical knowledge, you'll not have any difficulties to run the machine, but if you do not, you may simply not have the knowledge to manage everything and use the script applications you want. If that's the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system admins can set up everything for you and aid you with any problems that you could encounter.

Installation and Troubleshooting in VPS Servers

The upgrade is available with all VPS server solutions that we offer and you'll be able to add it either during the signup or at any time later on through your billing Control Panel. It comes with 60 minutes of custom work on your server, so our admins can help you with software installation or setup. They can also troubleshoot any piece of software which you have already installed in the event that it does not work correctly, so you'll not need to waste time to discover what is wrong since they can assist you in a very quick and skilled way. Since this is a one-time upgrade, you can get it just when you need it and if a given task takes a shorter period, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is useful in case you cannot do something on your own or when you have our Managed Services upgrade, but the thirty minutes of custom work it includes are not enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

You could add the upgrade to any one of the dedicated servers that we offer at any time that you need it. If you need some custom work from our administrators as soon as your hosting server is prepared, you'll be able to order the upgrade during the hosting server signup process, or if you need something to be performed afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes one hour of work from our administrators on your machine, so in case you face any problems to install a third-party software or some app gives errors and doesn't work the way it is supposed to, our experts can assist you in a very timely manner. If a task takes less than one hour, the remaining time will be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable in the event that you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it provides.